Product Modernization in a VUCA World

In today’s VUCA world (Volatile, Uncertain, Complex, and Ambiguous), multiple market variables are constantly shifting and undergoing change. Unclear causal relationships, near-constant change, as well as never-ending fluxes in technology and market demands, have all put tremendous pressure on enterprises to keep up with the latest in market demands and consumer expectations. To survive in a VUCA world, enterprises also have to keep changing, re-strategizing, and modernizing their product offerings. This can include incremental improvements in the product, or may mean a comprehensive overhaul. By changing your product to keep up with evolving demands, you can ensure that your company can outstrip the competition.

These changes come in the form of modernizing products and developing/automating new processes to handle omni-channel approaches. Most importantly, it is necessary to achieve end-to-end integration of inbound and outbound data flows. When this happens, enterprises will have better visibility into the entire product lifecycle, including product design/development timelines, order tracking, troubleshooting problems, and more. Finally, by upgrading the UX and scaling resources as needed, enterprises stand a better chance of onboarding new customers and entering newer markets.

What do you get out of Modernization?

  • Competitive Advantage
  • Satisfaction of Customers & Employees
  • Culture of Excellence & Future-ready applications
  • Analytics Opportunities
  • Performance & Reliability

Read a customer success story about how Nitor Infotech helped an event management software company adopt an agile development approach to scale up infrastructure and find new revenue opportunities by modernizing to a mobile-optimized web app with a re-engineered UX.

Product Modernization Offerings

Architecture Transformation

  • Implement architectural improvements around new technologies such as Microservices and DevOps
  • Evolve existing software assets by restructuring, refactoring, migrating, reusing, porting, etc. for service-oriented and model-driven architecture transformation
  • Accelerate digital transformation, improve developer productivity as well as operational efficiency

Cloud Enablement

  • Create, deploy, and operate an organization’s IT infrastructure, software, and resources on the cloud
  • Shift in-house IT to a public, private, or hybrid cloud environment
  • Reduce costs, increase productivity, improve efficiency, and support innovative business models

UX & Accessibility

  • Create products that provide meaningful and relevant experiences
  • Design and execute the entire process of acquiring and integrating the product. This includes aspects of branding, design, usability, and function
  • Create the technical and design specifications to ensure that people with disabilities can equally perceive, understand, navigate, and interact with websites and tools


  • Build software that works within the confines of pre-defined instructions, tools, and frameworks to carry out business tasks with little or no human intervention
  • Reduce operational costs, increase productivity, ensure high availability, increase reliability, and optimize performance
  • Create a scalable and efficient IT environment

Analytics Enablement

  • Adopt Big Data and Machine Learning algorithms to get data-driven, actionable business insights
  • Analyze historical data to make accurate predictions about the future
  • Collate, clean, and analyze heterogeneous data for key takeaways that add tangible business value

Our Product Modernization Process

To realize the maximum value on your investment, it is necessary to follow an Agile approach to modernization. The Agile methodology helps us
make sound strategic and tactical decisions throughout the modernization lifecycle. With our rapid prototyping “fail fast” philosophy, you can
realize the potential or failure of your efforts very early.

Stage ONE

Document the Vision

  • Identify the value of modernization, such as improved scalability, better customer experience, and reduced operations costs
  • Analyze business systems/processes and build a priority matrix



  • Build the plan of execution. This should include technical architecture, automation and migration plans, and should outline third-party dependencies
  • Include business aspects such as timeline, team structure, post-production support, and governance models


Build Prototype

  • Create an MVP that demonstrates feasibility in technical architecture, test automation, DevOps, production rollout, and the overall customer experience
  • Stakeholders should see the module being released to production, understand the challenges, and help to refine the plan



  • Conduct Agile scrum-based execution
  • Take feedback from internal stakeholders, have Alpha releases activated for the first few customers, get periodic reviews


Execute Rollout

  • Execute the rollout plan, which includes identification of first customers, phases of rollout, success parameters, and rollback strategy
  • Finish the migration and switch to new platform/product. Validate against pre-defined success parameters. Establish support SLAs and perform optimization activities

Why Nitor?

Our dedicated technology specialists act as guides that help throughout your entire modernization journey, from initial
assessment to implementation and monitoring. We are proud to have:

Multiple domain and technology consultants
Medium to complex successful project executions
Technology consulting, architecture, and design
SMAC and digitalization

In the past, we have helped clients:

Revamp analytics capabilities and decrease
IT costs by 45%
Reduce code deployment
delays by 40%
Accomplished migration with
zero downtime

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